Digital Products (Digitizing & Vector Files)

Due to the nature of digital services:
All sales are final and non-refundable once the file has been delivered
We provide unlimited free revisions to ensure customer satisfaction

Custom Patches (Physical Products)

We stand behind the quality of our products.

If you receive a defective, incorrect size, or incorrect order, we will provide a free replacement (new order)
Claims must be made within 7 days of delivery
Customers may be required to provide photo proof of the issue

Important

All issues with custom-made patches will be resolved through a replacement order.
Refunds are not offered for custom patch orders.